Live / Mobile
ace336 collects only the account and transaction data needed to run your wallet, process payments through bKash, Nagad, or Rocket, and keep your sessions secure. Access to this platform and its privacy terms depends on your local law and eligible region.
When you create an account and fund it through bKash, Nagad, or Rocket, we handle a defined set of data: your registration details, wallet transaction records, device identifiers, and session logs. We collect this data to verify your account, process payments, and resolve disputes — not to build marketing profiles or share with unrelated third parties. We do not sell your personal data. Third-party payment processors — including the mobile wallet networks you use to deposit and withdraw — operate under their own data terms, which we cannot govern. We store account records for as long as your account remains active and for the retention period required to meet our audit obligations; after that, data is deleted or anonymised following our internal schedule. Our cookie and tracking practice is limited to what is needed for session continuity and fraud prevention. You can ask us to tell you what data we hold, correct inaccuracies, or raise a concern at any time through the support routes listed on this page. Whether this policy applies to you depends on your local law and the regions in which we operate — review the scope section below before acting on any rights it describes.
Payment records processed via bKash are logged against your account wallet for verification and dispute resolution.
Nagad deposit and withdrawal entries are retained in your transaction history, accessible from your signed-in account area.
Rocket payment references are stored as part of your wallet audit trail and are available to you on request.
This policy governs the data we collect and process directly through ace336. It does not extend to third-party services you reach from our platform, and it does not override the terms of your mobile wallet provider. Availability of any right described here depends on your local law and eligible region.
Registration data, login credentials and session tokens you provide when opening or using your account fall within this policy.
Deposit and withdrawal records processed through our platform — including bKash, Nagad and Rocket entries — are covered here.
Game lobby pages, promotional notices and support articles you browse on ace336 are covered by this policy for analytics purposes only.
Mobile wallet apps, payment gateways and studio game servers operate under their own privacy terms; this policy does not apply to them.
Your account is the first place to check your data. From the signed-in account area, you can review the transaction history tied to your wallet — every bKash, Nagad, and Rocket entry is logged there with a timestamp and reference number. If a detail is wrong — a display name, a contact address, a linked payment reference — you can update most fields directly in account settings; for records you cannot edit yourself, submit a correction request through our support channel and we will review it. You also have the right to ask what personal data we hold about you. Send the request via the contact routes listed in the support section of this page, and we will respond with the categories of data on file. If you have a concern about how we have handled your data, raise it through the same channel before escalating to a regulatory body — most issues are resolved faster that way. These rights apply where local law in your eligible region permits them.
Open the transaction history in your signed-in account to see every wallet entry, including bKash, Nagad and Rocket references.
Update editable fields in account settings directly, or submit a correction request via support for records you cannot change yourself.
Contact us through the support routes on this page to ask which categories of personal data we hold against your account.
If you believe your data has been mishandled, contact support first — the same routes apply — before involving any external body.
Use any of the routes below to send a privacy question, a data correction request, or a concern. We respond through the same channel you used to contact us.
Open the chat widget from any page on ace336 while signed in to send a privacy query directly to our support team.
Send your request to the support address published in the Contact section of our site; include your registered account email for faster handling.
The help centre on ace336 lists current contact options and response guidance — check there for the most up-to-date route.
Data security and retention practices at ace336 follow a narrow-access model: only the account and payment records needed to run your wallet are collected, and access inside the organisation is limited to roles that require it for operations or compliance.
We use cookies for session continuity and fraud detection. Non-essential cookies are not set without a basis for doing so, and session data is cleared when you log out.
Your account credentials are stored in hashed form. Payment references — bKash, Nagad, Rocket — are logged by transaction ID, not by full wallet credentials.
Active account records are kept for the life of your account plus the audit period required under our operating obligations. After that, data is deleted or anonymised.
If we update this policy in a material way, we will post a notice on ace336. Continued use of your account after that notice constitutes acceptance of the revised terms.
We collect the details you enter during registration — name, contact address, and the payment method you link, such as bKash or Nagad. We also log device identifiers and session data for security. We do not collect data beyond what is needed to run your account.
Yes. Send a request through live chat or the support email address listed in our Contact section. Include your registered account email. We will confirm the categories of personal data on file for your account and how long they are retained.
Most account fields — display name, contact address — can be edited directly in account settings while signed in. For transaction records or fields you cannot change yourself, raise a correction request through the support channel and we will review it.
We do not sell your data. We share transaction references with payment processors — bKash, Nagad, Rocket — only as needed to complete and verify your deposits and withdrawals. Those processors operate under their own privacy terms, which we cannot govern.
We retain the records required to meet our audit and compliance obligations for the period those obligations specify. After that retention window closes, your data is deleted or anonymised. Contact support to ask about the specific period that applies to your account.
Access to ace336 and the rights described in this policy depend on your local law and the regions in which we operate. If you are in Bangladesh, review the current access terms in your account area or contact support to confirm eligibility before acting on any right listed here.