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These terms set out the rules that apply when you access ace336, create an account, or use any part of the platform — including wallet transactions through bKash, Nagad, or Rocket. Access and eligibility depend on your local law and the eligible regions we serve; read this page before you proceed.
By creating an account or continuing to use the platform, you confirm that you have read and accepted these terms in full. We reserve the right to update or amend any clause at any time; the version published on this page is the one currently in effect. If a material change affects your account, we will make the updated terms accessible through your account area before they take effect. It is your responsibility to check this page periodically. These terms apply to all activity on ace336 — browsing the game catalog, funding your account wallet, withdrawing balances, and contacting support. Wallet transactions processed through bKash, Nagad, or Rocket are subject to both these terms and the individual conditions of each payment service. Where those conditions conflict, the more restrictive rule applies to your account. Access to ace336 depends on whether online gaming is permitted under the laws of your location. We do not make representations about lawfulness in any specific jurisdiction; you are responsible for checking your local law before registering. Accounts found to be in ineligible regions may be suspended without prior notice.
Not every element of your experience falls under these terms in the same way. Understanding what is and is not covered helps you know where to direct questions and what rules apply to each type of activity on the platform.
Registration, login, password resets, and any identity verification steps required to keep your account active all fall within the scope of these terms. Decisions about account status — including suspension — are governed here.
Deposits and withdrawals processed through bKash, Nagad, or Rocket are covered by these terms alongside each payment provider's own conditions. Transaction records in your account history are the authoritative reference for any dispute.
Game titles, promotional notices, and catalog pages displayed on ace336 are our content. We may update, remove, or restructure any part of the catalog without prior notice. No third party owns or controls what we publish here.
Game studios such as CQ9, Microgaming, PG Soft, Spadegaming, Joker, and Habanero supply game content under their own licensing and terms. We are not responsible for the terms of those third-party services beyond what we publish about game availability.
These terms do not only place obligations on you — they also describe what you can do within your account and how to act on policy questions. Your account history page shows a full record of wallet transactions, including amounts, dates, and the payment method used for each entry; you can review this at any time after logging in. If any personal detail on your account — such as your registered mobile number — is incorrect, you can raise a correction request through the support route listed in the section below. We keep the correction process straightforward: contact support, confirm your identity using the details we hold, and describe the change needed. For questions about how a specific clause affects your account, our support team can clarify how the published terms apply. We do not offer legal advice, but we will explain what these terms say and how they have been applied to your account.
Log into your account and open the transaction history page to see every wallet movement, including bKash, Nagad, and Rocket entries, with dates and amounts as processed.
If your registered information is inaccurate, contact support and provide the correct detail. We will verify your identity before making any change to your account record.
Use the live chat or email route to ask how a specific term applies to your situation. Our team will reference the published clause and explain it in plain language without providing legal advice.
You may request that your account be closed at any time by contacting support. We will confirm the request, settle any pending balance in your wallet, and process the closure according to these terms.
If any part of these terms raises a question about your account or a specific transaction, the routes below are the ones we actively monitor. Contact us through the channel that suits you; we will reference your account and the relevant clause when we respond.
Open the live chat widget from any page on ace336 to raise a terms question or dispute a transaction record. Have your registered mobile number ready so we can locate your account quickly.
Send a written query to our support email address published in the account help area. Include your account username and the specific clause or transaction date you are asking about for a faster response.
The help centre accessible from your signed-in account area contains published answers to common terms questions, including wallet dispute steps and account closure procedures.
These are the operational commitments we make around your account data and the security of information you provide through these terms.
We retain your account records — including registration data and wallet transaction history — for as long as your account remains open and for the period required after closure. You can request a summary of the data we hold by contacting support through the live chat route.
We use session cookies to keep you logged in and to secure your account on mobile. These are not used for cross-site tracking. You can manage cookie settings through your browser; restricting session cookies may affect how your account loads.
Payment details for bKash, Nagad, and Rocket are handled through each provider's own authentication flow. We do not store your mobile wallet PIN or password. If you suspect unauthorised wallet activity, contact both the payment provider and our support team.
If you believe a clause has been applied incorrectly to your account, raise the issue through live chat or email. We will review the application of the relevant term and respond with the outcome. We document all formal policy queries for accountability.
These are the questions we hear most often about how these terms work, what they cover, and what you can do when something is unclear.
Yes. Any transaction processed through bKash, Nagad, or Rocket on your account is subject to these terms alongside that payment provider's own conditions. Where the two sets of conditions differ, the stricter rule applies. Check your account transaction history for the record of each processed payment.
We publish the current version of these terms on this page. If a change affects how your account operates, we will make the updated terms visible in your account area before they take effect. Continued use of the platform after an update constitutes acceptance of the revised terms.
Access depends on the laws of your location and the eligible regions we serve. We do not make a legal determination on your behalf. You are responsible for checking whether access is permitted under your local law before registering or continuing to use the account.
Open your account transaction history to find the entry in question — it will show the date, amount, and payment method. Then contact support via live chat or email with that detail. We will investigate the record and respond with our findings under these terms.
Game studios supply game content to the platform but operate under their own separate terms. These terms cover your account and wallet activity on ace336. For questions specific to a game title's rules or features, the studio's own published conditions apply alongside what is shown in the game interface.
Contact support through live chat or email and request account closure. We will ask you to confirm your identity, ensure any pending wallet balance is settled through bKash, Nagad, or Rocket as applicable, and then close the account in line with the retention period set out in these terms.